Essay BSBOPS504 – Manage Business Risk – Risk Monitoring Report – Management Assignment Help

Assignment Task

 

Training session plan on Leadership and Management
Grow Model of coaching and mentoring on Leadership and Management

Inefficient resources usage:  

The CEO wants to implement the risk treatment of measuring the company’s environmental sustainability and resource usage, commencing with the head office location.   Staff resource usage manual and email to staff
Resource usage information sheet and email to staff
Low quality customer service  The risk treatment identified is to develop a customer questionnaire that can be used to measure customer satisfaction.  
Providing ongoing customer service training to staff members should also be considered.  
Customer service survey form + results
Training session plan + + feedback received after the training
Risk treatment measure 1
Produce your evidence 1
Risk treatment measure 2
Produce your evidence 2

Section 2 Send an email to the CEO
Send an email to the CEO.
Please login to your email account.
Once you have created your email please take a screenshot and add your screenshot to this section of your assessment answer booklet. Keep the written text of the email here as well as the screenshot.
To: CEO
Subject: Evidence of implementation of risk treatment measures
Content
Dear CEO,
Inform the CEO that you have implemented two (2) risk treatment measures.
Inform the CEO that you have attached the evidence of your implementation to this email.
You MUST summarise the contents of the attachments
Write a sentence to say if they have any questions to contact you
Regards,
Add your name
Please remember to attach your 2 pieces of evidence to the email

Section 3 Write a risk monitoring report
Read your Assessment document Task 3 on page 26 to understand the requirements of this task. .
In order to monitor the implementation of your action plan you are required to review the following documents: 
Customer Survey Results Memo 
Sales Data Analysis Memo 
Staff Survey Results Memo  
Performance Review Results Memo 
Sustainability Report  
 
Develop a risk monitoring report that provides a summary of the data provided to you and document what the data shows in relation to the effectiveness of the action plan. 
 
Identify any additional risk control measures, which you believe should be put in place as relevant.  
 
Please use the Risk Monitoring Report template provided below to complete this step.
 

Risk Monitoring Report Your report should be 1 to 2 pages long.
Introduction 
Introduce the report
 
Energy usage 
A review of the energy usage data shows followings: 
You are required to review and analyse the data from Sustainability Report
 
 
Customer Survey Results Memo 
You are required to review and analyse the data from Customer Survey Results Memo 
 
Sales Data Analysis Memo 
You are required to review and analyse the data from Sales Data Analysis Memo 
Staff Survey Results Memo  
You are required to review and analyse the data from Staff Survey Results Memo  
Performance Review Results Memo 
You are required to review and analyse the data from Performance Review Results Memo 
 
Evaluation 
Please look at the overall result of the risk control measures and evaluate the overall results.
Section 4 Send an email to the CEO
Send an email to the CEO.
Please login to your email account.
Once you have created your email please take a screenshot and add your screenshot to this section of your assessment answer booklet. Keep the written text of the email here as well as the screenshot.
To: CEO
Subject: Risk monitoring report
Content
Dear CEO,
Inform the CEO that you have completed a risk monitoring report
Inform the CEO that you have attached the risk monitoring report to this email.
You MUST summarise the contents of the attachment.
Write a sentence to say if they have any questions to contact you
Regards,
Add your name
Please remember to attach the risk monitoring report to the email