Assignment Task
The role of front line managers
Front line managers played a pivotal role in implementing and enacting HR policies and practices
Where employees are positive about their relationship with front line manager they are more likely to have higher levels of job satisfaction, commitment and loyalty (these are the behaviours believed to give that extra performance which can boost the bottom line)
Front line managers make a significant difference to people management practices (including performance appraisal, training and coaching, employee engagement, openness in terms of how easy it is to discuss matters with manager, work-life balance, and the extent to which employees feel their contribution is recognised).
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