Assignment Task
Unit Summary
This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded.
It applies to people with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation.
ELEMENT
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Get Help Now!1. Review programs, systems and processes
Performance criteria
1.1 Establish strategies to monitor and evaluate performance and sustainability of key systems and processes
1.2 Undertake detailed analyses of supply chains, and operational, product and service delivery systems
1.3 Identify performance measures, and assessment tools and techniques, and evaluate their effectiveness
1.4 Analyse performance reports and variance from plans for key result areas of the organisation
1.5 Identify and analyse changing trends and opportunities relevant to the organisation
1.6 Seek advice from specialists, where appropriate, to identify technology and electronic commerce opportunities
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