Essay Australian Hardware Store Case Study – Management Assignment Help

Assignment Task :

Task Description – Case Study

You are required to carefully read the case study below and then complete all Parts A, B, C D, and E:

You have recently been appointed as the Store Manager of the Australian Hardware Newcastle store.

You and the COO (Chief Operating Officer) have discussed opportunities for you to make an impact and improvements in relation to how the Newcastle store operates. An area for improvement that has been previously identified by the Human Resources Manager is around developing policies and procedures for your store. You have noticed the Wollongong store has already implemented policies and procedures which have made a positive operational impact on the store. These policies and procedures only require minor amendments before they can be utilised in your store. As these policies and procedures will be new to staff, it will be essential communicate these changes, as well as to organise and provide training to all staff.

To support you in developing and implementing the policies and procedures you have decided to develop a project plan, which will assist you with planning, monitoring and implementing your project.  

The project will include:

• Amending Wollongong policies and procedures to suit the Newcastle store
• Creating a Newcastle Store section on the company Intranet
• Publishing policies and procedures to the Intranet
• Communicating the policies and procedures to staff
• Organising and providing training to all staff
• Collecting feedback from staff on new policies and procedures

The project will not include:

• Collecting feedback from staff on training
• Reviewing policies and procedures to identify whether further changes are required

You have spoken to the Newcastle store about the project that they undertook, and they have advised you that you are likely to encounter competing priorities between HR and department managers as department managers do not like to take their staff away from serving customers in order to attend training. 

Part A – Project plan

You are required to demonstrate your ability to create a project plan. The project plan must incorporate all the project plan specifications within the project plan template.  Your completed project plan will be approximately 1000 words in length. All completed reports and evidence must be uploaded into Canvas once completed.

 

Project objectives

The project objectives should be aligned to the organisation’s strategic context, including:

• Mission
• Goals
• Objectives
• Operations
• Organisational structure

Ensure that you outline the organisation’s mission, goals, objectives and operations and how the project relates to them.