Essay Principles of Emotional Intelligence – Develop and Use Emotional Intelligence – Management Assignment Help

Assignment Task :

Assessment Task 1: Written Questions 

Task summary 

This is an open book test, to be completed in the classroom. A time limit of 1 hour to answer the questions is provided. You need to answer all of the written questions correctly. Your answers must be word processed and sent to the assessor as an email attachment. 

Required 

• Access to textbooks and other learning materials 

• Computer with Microsoft Office and internet access 

Task 1 Instructions 

Provide answers to all of the questions below: 

1. Explain emotional intelligence and the importance of this characteristic at work. 

2. Explain each of the five essential principles of emotional intelligence as defined by Daniel Goleman. 

3. Explain the key principles of the Emotional Intelligence Theory developed by Caruso and Salovey (2004). 

4. Explain three strategies that can be used to build emotional intelligence. 

5. Explain how a manager with high emotional intelligence can assist in achieve business objectives. Provide an example to illustrate your answer. 

6. Explain the importance of recognising cultural differences in emotional intelligence. Provide two examples to illustrate your answer. 

7. Explain two ways of communicating effectively with a diverse workforce with varying cultural expressions of emotions. 

8. Explain two ways of using emotional intelligence to build effective workplace relationships.