Essay Medical Terminology & Lay Terminology, Communication Skills In Nursing Practice – Nursing Assignment Help

Assignment Task

Questions – Task

• Specify four (4) types of physical, social or cultural diversity that may lead to complex communication issues in situations like the one viewed in the scenario. For each option, specify one (1) way you could sensitively resolve the issue.
• From the video, identify two (2) behaviours that facilitated communication and two (2) that inhibited communication between the nurse, Fei and George.
• Nurses may need to adjust their use of health terminology depending on who they are communicating with. In 50 words, differentiate between the terms ‘medical terminology’ and ‘lay terminology’. Give one example from the scenario of inappropriate use of terminology.
• There are a number of elements to consider for effective communication, especially in situations like that involving Fei Hong. These are listed below. For each item listed specify:
• Two (2) actions you could use to make communication more effective.
• One (1) example where the nurse did not use effective communication in the scenario.

Elements of communication:

• Interviewing techniques
• Active listening
• Conflict resolution
• Interpersonal skills
• Negotiating skills