Essay CHC52015 – Develop and Review Case Management – Arts & Humanities Assignment Help

Assignment Task

1. Background/Overview
As a case manager, you have a legal obligation to protect the health and safety of your clients, other workers and yourself.

2. Brief
This task consists of four (4) parts based on a particular scenario. This assessment provides you with the opportunity to demonstrate your knowledge of the following areas:

• Developing WHS, hazard and risk control procedures for your workplace to meet legal requirements
• Consulting with employees regarding health and safety issues
• Providing WHS training to other employees
• Reviewing and evaluating WHS practices

3. Questions/Task

Read the scenario and then answer the questions that follow.
You work at CareShore as a Case Manager. You are responsible for undertaking case meetings to plan, monitor and review service provision for clients. In addition, your role requires you to manage work, health and safety (WHS) implications for the other members of the team, the clients and yourself in the performance of the service.
At a recent team meeting, two workers raised concerns regarding their health and safety in the workplace, particularly in regard to potentially aggressive client behaviour. The concerns arose after a client had a violent outburst and the Police were called to the CareShore office. Employees felt that they were underprepared to handle the situation and that the CareShore management team was not doing enough to protect the health and safety of its employees.

Your manager admitted that the current CareShore WHS policies and procedures were not developed adequately for a community services organisation such as CareShore. To rectify this problem, your manager has asked you to establish new WHS procedures and systems specifically for CareShore.

Part 1
1A. As a case manager at CareShore, even before you start your first client intake, it is important that you understand the WHS requirements for a community services organisation. Briefly describe the legal obligations that CareShore would have in relation to the following WHS areas.

1B. Briefly describe the legal responsibilities of each of the follow duty holders under WHS legislation.

Part 2
2A. Develop a WHS consultation plan by completing the table below to provide advice in relation to WHS issues at CareShore (we have provided an example). You must identify at least two (2) other methods of consultation.