Assignment Task
1.0 Introduction
1.1 Purpose/Objective
1.2 Procedure
– gather data or info through interview, company literature etc.
2.0 Background Information
– about company
name, function / type of business, address, staff, etc.
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3.1 Organizational Communication
-language used, BM / English / Mandarin
-flow of communication among staff (horizontal and vertical)
may include organizational chart
3.2 Written Communication (purpose & frequency)
– correspondences
letters / memo (need to get copy)
– report (need to get copy)
– other written materials
3.3 Oral Communication (purpose, frequency & duration)
– Meetings
agenda (need to get copy)
– Presentation / Discussion
– others Body
3.4 Communication Technology
Internet / Home page / Email / video conferencing / others
4. Conclusions
4.1 Communication in Organization
– comments on the communication aspects of the organization
good / bad / conducive etc.
4.2 Written Communication
– comments on the letters / memo / report
4.3 Oral Communication
– comments
4.4 Communication Technology
– comments
Students comments based on the inputs in the textbook and class
5. Recommendations
– Suggestions on the overall business communication of the company develop / improve / maintain etc
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