Assignment Task
Unit Learning Outcomes ULO – Assess the critical role that business processes play in effective organisational management
Course Learning Outcomes – PGCLO Justify decisions and judgements that address a complex business issue considering the ethical and social consequences.
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Research Report
Your task is to write a short literature review in this research- report about the Impacts of SOCIAL RESPONSIBILITY and SUSTAINABILITY
LITERATURE REVIEW
Marlon et.al., (2018) define Business Process Management (BPM) as the management a whole events chain, activities, and decisions that in the long run increase the value of the organisation and its customers. The events, decisions, and the activities that add value to the organisation and its customers are referred to as business processes. UNESCO (1991) gave the role of higher education institutions which encompasses universities as the dissemination of knowledge from one generation to another via teaching, training, and research; choosing a balance between rudimentary and applied research, and between proficient and elementary education; in addition to meeting the basic needs of the surrounding societies. Vasilescu et.al., (2010) claim that social responsibility a worldwide notion has become part of the debate about competitiveness and sustainability in the context of globalisation. The World Business Council for Sustainable Development defines social responsibility as the continued assurance by businesses towards ethical behaviour in addition to contributing to economic development while working towards improvement of the life quality of their employees, their families, the local community, as well as the community at large.
Richa Mishra and Aditya Awasthi (2016) claim that with universities imitating businesses by having students who are taken as fee-paying customer, their involvement in social progress is unavoidable although a clear difference exists between a university and a corporate entity. Thus, it is vital to get a clear distinction between Institutional Social Responsibility (ISR) and Corporate Social Responsibility (CSR). It is basically not expected of universities to do similar corporate social responsibility activities as non-academic businesses. The incorporation of the institutional social responsibility aspects into university strategy would help it understand its social responsibility as distinct from that of business entities, and hence look at ways of actively accomplishing it.
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