Assignment Task
Part 1
Read the scenario and then answer the questions that follow.
You work at CareShore as a case manager. You are responsible for undertaking case meetings to plan, monitor and review service provision for clients. In addition, your role requires you to manage work, health and safety (WHS) implications for the other members of the team, the clients and yourself in the performance of the service.
Today, you are meeting with an existing client, Maria. Maria is a 64-year-old grandmother who is currently the legal guardian and carer of three of her grandchildren, Marco aged 11, Luca aged 8 and Nico aged 4. Maria became the carer of the children 6 months ago after the children’s mother (Maria’s daughter) became unable to care for the children due to mental health issues. The children’s father is currently serving a life sentence in prison.
When you first met with Maria, she was struggling to care for the children, particularly Luca who had recently started displaying behavioural problems and had frequent violent outbursts. The children’s school had notified the authorities of the issues and had requested Luca be assessed after a spate of difficulties in the classroom. After initial assessment, Luca was diagnosed with a severe autistic disorder. At the time, Maria said that she was exhausted and although she wished to continue to care for the children, she was not sure that she would be able to.
To address the issues, you:
Arranged counselling and psychological treatment for Luca to learn to control his outbursts
Arranged respite care for Maria
Enrolled Maria in a parenting support program for parents and carers of autistic children
Located a fulltime childcare placement for Nico who was not yet at school
Made arrangements with the school for Luca to have additional support in the classroom
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